Ta99 believes gaming should be a source of entertainment, not stress. Our responsible gaming policy is built to keep every player safe and healthy. Your mental well-being, family life, and financial stability will always matter more than gaming.
At ta99, responsible gaming is not just a policy — it sits at the heart of every decision we make. Online gaming can be a great form of entertainment, but it is only truly enjoyable when players stay aware of their limits. ta99's responsible gaming framework ensures every user can enjoy gaming at their own pace, within their own budget, and with a healthy mindset.
Online gaming is growing rapidly in Bangladesh, and with that growth, some players can fall into excessive or unhealthy habits. ta99 takes this seriously, which is why we've built a comprehensive responsible gaming framework. Our goal is to help every player enjoy gaming as a healthy part of their life.
Ta99's responsible gaming principles rest on three pillars — awareness, control, and support. A responsible gamer knows how much time and money to spend, when to stop, and where to turn for help when needed.
Most people enjoy gaming responsibly, but for some it can become a problem. ta99 wants you to recognize the warning signs early. Problematic gaming tends to creep into other areas of life — casting a shadow over family, work, finances, and mental health.
Remember, problem gaming is not a sign of weakness — it's a mental health issue with real solutions and support available. ta99 believes that asking for help takes courage, and we're always here for you.
Ta99 offers several powerful responsible gaming tools, all easily accessible from your account settings at any time. Through ta99's responsible gaming portal, you can manage deposit limits, time limits, reality checks, and self-exclusion all in one place.
Sometimes a family member recognizes a gaming problem before the person themselves does. ta99 values family members just as much as players. If you are concerned about a loved one's gaming, our support team can provide you with the right information and guidance.
Family members can contact ta99 support to request third-party protection measures on a related account. ta99 handles this process with complete confidentiality.
Ta99's responsible gaming team is available around the clock. Do not hesitate to share any concerns with us.
Ask yourself the following questions:
If you answered yes to any of these, talk to us.
If you notice any of these signs, use ta99's responsible gaming protection tools or reach out to our support team.
Ta99 provides industry-standard responsible gaming protection tools, available free of charge to every player.
Set a daily, weekly, or monthly cap on your deposits. ta99's responsible gaming tool helps you stay within your budget and prevent overspending.
Decide in advance how many hours a day you'll spend gaming. ta99's time limit tool will automatically alert you when your set time is up and give you the option to end the session.
At regular intervals, ta99 will remind you how long you've been playing and how much you've spent. These responsible gaming reminders help keep you aware and in control.
Temporarily pause your account for 24 hours, 1 week, or 1 month at any time. ta99's cooling-off period is a key part of responsible gaming.
Activate a permanent self-exclusion lasting from 6 months up to 5 years. During this period, your account will be completely inactive. This is ta99's strictest responsible gaming protection tool.
Ta99's trained responsible gaming team is available at all times to help you choose the right protection tools and, if needed, guide you toward professional support.
Activating responsible gaming protection tools on ta99 is straightforward. Follow the steps below.
Log in to the ta99 website with your username and password. Make sure you are on a secure connection.
Click your profile icon in the top right corner and select "Account Settings".
Click the "Responsible Gaming" tab to access all your protection tools in one place.
Deposit limits, time limits, or self-exclusion — choose the right tool for your needs.
Confirm your selection. Limits will take effect immediately and you will receive a confirmation by email.
Your responsible gaming protection is now active. Enjoy your entertainment with peace of mind.
As part of ta99's responsible gaming commitment, we keep multiple pathways to professional support open for our players.
Chat directly with a responsible gaming specialist via ta99's live chat. Share your concerns in complete confidence.
Email us at [email protected]. Our responsible gaming team will get back to you with a detailed response within 24 hours.
Ta99's responsible gaming knowledge base includes gaming habit assessments, practical tips, and awareness articles.
Support is also available for family members. If you're worried about a loved one's gaming, the ta99 team can guide you in the right direction.
Ta99 verifies the age of every account through a strict KYC process. There are no exceptions to the 18+ policy.
Ta99 does not run aggressive bonus promotions or advertisements targeting vulnerable or at-risk players.
Ta99's support team is specially trained in responsible gaming and provides assistance with care and sensitivity.
Join ta99 and activate your responsible gaming protection tools from the very start. The best gaming experience is one that is safe and healthy.
For 18+ only. Please follow responsible gaming guidelines.